Naturayas is a home fragrance and wellness brand focused on creating thoughtfully designed products that bring fragrance, comfort and a refreshing atmosphere into everyday spaces. Our range is created to make ordinary moments feel more pleasant and mindful.

Naturayas offers a range of fragrance and wellness products such as reed diffusers, ultrasonic diffuser oils, aromatherapy products, candles, potpourri and other home fragrance solutions. Product availability may vary from time to time.

Our company specializes in consulting, product development, and customer support. We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.

Our products can be used in suitable indoor spaces such as living rooms, bedrooms, workspaces, dining areas and other areas of your home. Always follow the usage instructions provided with the individual product.

Choose your preferred product, select the required quantity and add it to your cart. Proceed to checkout, enter your delivery details, choose your preferred payment method and complete the order.

Yes. Once your order has been successfully placed, an order confirmation will be sent to your registered email address or the contact details provided during checkout.

Orders are processed shortly after they are placed. Therefore, changes or cancellations may not always be possible. If you need assistance, contact our customer care team as soon as possible with your order details.

Yes. Naturayas fragrance and wellness products can make thoughtful gifts for birthdays, festivals, housewarmings, celebrations and other occasions. Gift options may vary depending on the products available.

Most orders are generally dispatched within 2–5 business days after order confirmation. During sales, festivals or periods of high order volume, dispatch may take longer and can extend up to 7 days

Delivery time may vary depending on your location, courier service and other logistical factors. Working days generally exclude Saturdays, Sundays and holidays.

Once your order is dispatched, you will receive tracking information. You can track your shipment using your Order Number or AWB (Airway Bill) number provided in your order/shipping communication

Yes. Occasionally, deliveries may be delayed due to courier, weather, logistics or other unforeseen circumstances. During sale and festival periods, higher order volumes may also affect dispatch and delivery timelines.

Shipping and handling charges, if applicable, are displayed during checkout before you make the payment.

A reed diffuser is a flameless home fragrance product consisting of fragrance oil and reed sticks. The reeds absorb the fragrance oil and gradually release its aroma into the surrounding space.

Reed diffusers work through capillary action. The reeds absorb fragrance oil from the bottle and naturally release the scent into the surrounding air without electricity or heat.

Returns and replacements are subject to Naturayas's Return & Replacement Policy. Please check the applicable policy before requesting a return or replacement.

Please contact Naturayas Customer Care as soon as possible with your order details and clear photographs/videos of the package and product. Our team will review the issue according to the applicable replacement policy.

Contact Customer Care with your order number and details of the product received. Our team will assist you after verifying the order and shipment.

The applicable replacement period and conditions are mentioned in Naturayas's Return & Replacement Policy. Customers should report eligible issues within the specified period.

Available payment methods are displayed at checkout. Payment options may include online payment methods supported by our payment gateway.

Payments are processed through the payment facilities available at checkout. Customers should always ensure that they enter payment details only on the official Naturayas checkout page.

First, check your email, including the spam/junk folder. If the amount has been deducted but your order confirmation is not received, contact Naturayas Customer Care with the payment/order details so the transaction can be checked.

Choose according to your personal preference and the mood you want to create. Floral fragrances can offer a soft and elegant feel, citrus fragrances can feel fresh and uplifting, while woody fragrances can create a warm and comforting atmosphere.

A softer, calming fragrance is generally a good choice for bedrooms. However, fragrance preference is personal, so choose the scent that feels most comfortable to you.

For living spaces, you may prefer fresh, floral, citrus or woody fragrances depending on the atmosphere you want to create.

Yes, suitable home fragrance products can be used in workspaces. However, keep fragrance intensity moderate, particularly in shared spaces.

For questions about orders, products, delivery or other assistance, contact us at:

Email: info@naturayas.com

Please keep your order number, registered email/mobile number and relevant product details ready so that our team can assist you more quickly.

For questions about orders, products, delivery or other assistance, contact us at:

Email: info@naturayas.com

Please keep your order number, registered email/mobile number and relevant product details ready so that our team can assist you more quickly.